Support

If you are experiencing any issues with Dost Online Store or need assistance, please reach out to our support team. We're here to help!

Contact Us

Email: support@doststore.com

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Frequently Asked Questions (FAQs)

1. How can I track my order?

After placing an order, you can track it through the "My Orders" section in the app. You will see real-time updates on your order status, shipping information, and estimated delivery time.

2. What payment methods do you accept?

We accept cash on delivery, bank transfers, and mobile wallet payments. All payment methods are secure and safe for your convenience.

3. Can I return or exchange a product?

Yes! If you receive a damaged or incorrect product, you can request a return or exchange within 7 days of delivery. Please visit our Return Policy page for detailed instructions or contact our support team directly.

4. How can I cancel my order?

If you wish to cancel an order, go to "My Orders", select the order you want to cancel, and choose "Cancel Order" — if the order has not been shipped yet. For shipped orders, please contact our support team immediately for assistance.

We hope these answers help! If your question wasn't covered above, please don't hesitate to contact us directly through the form or email us at support@doststore.com.

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